Handle inbound customer service calls professionallyResolve customer inquiries and complaints efficientlyDocument all customer interactions in CRM systemMeet daily call volume and quality metricsParticipate in ongoing training and development programs

High School Diploma or GED required. Previous customer service experience strongly preferred. Bilingual abilities a plus. Computer literacy and typing skills essential.

Strong verbal communication skills, computer literacy, patience and empathy

High School Diploma or GED

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